This policy explains what information Tovrana collects when you use our website or contact us, how we use it, and the choices you have. We keep this simple and only collect what we need to respond to you.
Information we collect
When you submit our contact form we collect the details you provide, such as your name, work email, company, phone number, industry, the robots you are interested in, and your message. If you opt in, we also record your consent to receive text messages. Our website may collect basic technical data such as your browser type and pages visited to help us understand site usage.
How we use your information
We use the information you provide to respond to your inquiry, prepare proposals and pricing, arrange demonstrations, and support any deployment. If you consented to text messages, we may contact you by SMS about your inquiry. We do not sell your personal information.
Cookies and analytics
Strictly necessary cookies are always set so the site works, including navigation, forms, and remembering your cookie choice. We also use analytics and marketing tools to understand how the site is used, including Google Analytics through Google Tag Manager, and we may use Microsoft Clarity, StatCounter, and Microsoft advertising. Cloudflare provides basic, cookieless traffic measurement.
Where the law requires prior consent, including in the United Kingdom, the European Union, and Switzerland, these analytics and marketing cookies are not set until you accept them. In other regions they may run by default and you can decline them at any time. We also honor the Global Privacy Control browser signal as an opt out. You can change your choice whenever you like using the Cookie settings link in the footer, and we remember your choice for about six months before asking again.
SMS and text messaging program
If you tick the SMS consent box on our contact form and provide your mobile phone number, you agree to receive text messages from Tovrana. This section explains how that program works.
What you will receive. Messages about your inquiry, product demonstrations, proposals, financing, deployment scheduling, service, and related follow-up. We do not send marketing or promotional text messages to people who have not asked for them.
Message frequency. Message frequency varies based on your inquiry and how our conversation progresses.
Message and data rates. Standard message and data rates may apply, depending on your wireless carrier and plan. Tovrana does not charge for the messages themselves.
How to opt out. You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a final confirmation message and then no further messages. You can also contact us at [email protected] or +1 (888) 515-0144 to opt out.
How to get help. Reply HELP to any message for assistance, or contact us at [email protected].
No sharing for marketing. We do not share or sell your mobile phone number or SMS opt-in information with third parties for their marketing purposes. Phone numbers are only shared with the service providers we use to send messages on our behalf.
Consent is not a condition of purchase. You do not have to agree to receive text messages to buy our products or services or to receive a proposal.
Carriers. Tovrana text messages may be sent through major US carriers. Carriers are not liable for delayed or undelivered messages.
Eligibility. Our SMS program is intended for recipients in the United States who are 18 or older.
See our SMS Terms for the full terms of the messaging program.
Sharing
We share information only as needed to serve you, for example with PUDU Robotics or financing partners when arranging a proposal you have requested, and with service providers that help us operate, such as our form and email tools. We may disclose information if required by law.
Data retention and security
We keep inquiry information for as long as needed to support our relationship with you and to meet legal or business requirements, then remove it. We take reasonable steps to protect your information, though no method of transmission over the internet is completely secure.
Your choices
You may ask us to access, correct, or delete the information you have given us, and you may opt out of marketing or text messages at any time. To make a request, contact us using the details below.
Contact
Questions about this policy can be sent to [email protected] or by calling +1 (888) 515-0144. Tovrana, a brand of RDT Sales LLC, is based in Fort Lauderdale, Florida, USA.